Surgical head camera » Troubleshooting



How to connect to a wireless network:

In order to connect to an existing wireless network follow these steps.

Network Connection Remote Control Tablet Small.png

Understanding Different USB Plugs

The CinVivo Titan-2K uses 4 different kind of USB Plugs.

USB Connectors with Label

  • Type C connects to Camera Module for Video Feed
  • Type A (USB 3.0) connects to Controller for Video Feed
  • Mini B connects to Camera Module and Controller for LED Light power
  • Micro B connects to Controller for power input to Controller, Camera Module and LED Light
  • Type A (USB 2.0) connects to Chargers

Micro SD Card Full:

The Micro SD provided with the Titan – 2K System has a capacity of up to 400Gb. Once less than 100 mb are available the user is prevented from initiating a new recording. In place of the red recording button a white warning triangle will be displayed.
Either delete or move content from the SD card to the cloud to create space for new recordings which will re-enable the recording button.

You can now use SD cards with a capacity of up to 400 Gb. Please be sure to purchase cards with  with UHS Speed Class 3 (U3) and Video Speed Class 30 (V30). These cards should be capable of at least 90-100 MB/s read and write speeds.

Format Micro SD Card:

All video recordings are stored on the microSD card attached to the WDS. The card can be exchanged with any Level 10 Micro SD card with a capacity of up to 400 GB. The Titan-2K System software requires the card to be formatted in a FAT32 format. The CinVivo app can now reformat any new MicroSD card to the required Fat32 format. Just insert the new card and a menu will open offering to reformat the card.

You can format the card using the Remote Control Tablet. Insert the card into the slot on the right side of the tablet and following these 6 steps:

Open the Settings app of the home screen on the tablet and select Device Maintenance

At the bottom of the screen, select Storage

Select SD Card at the bottom of the page

Select the 3 dot menu button in the top right corner and tap on Storage Settings

Select SD Card and then select Format

Tap on Format and follow the steps to wipe your SD Card

Micro SD Card Not Inserted:

Should the Micro SD Card not be inserted into the Wireless Display and Streaming Unit then recordings will not be possible until a Micro SD card with the correct formatting (FAT32) is inserted.

The Home screen will show the following display where there are no Project Folders and the recording button is replaced with a warning triangle.

Primary Video Processor Overheated:

The Primary Video Processor requires sufficient ventilation to avoid overheating. Heavy gowns may impair ventilation and it is in these special situations we suggest using an alternative method to attached the Primary Video Processor to the surgeon. In this alternative method the Primary Video Processor is positioned separate from the battery and attached to the back of the collar of the gown.

The following videos demonstrates this: